Shipping

All orders are shipped on business days only (Mon–Fri).
DHL Express orders placed after 12:00 PM on Fridays will be shipped the following Monday.

For deliveries to non-EU countries, any additional customs duties, taxes or fees must be paid to the respective customs and tax authorities. We recommend that you enquire with the relevant customs and tax authorities before ordering.

We ship all our orders directly from our warehouse in Austria to ensure they arrive in perfect condition.
Currently, we deliver within the European Union, as well as to Switzerland, the United Kingdom, the United Arab Emirates, and the United States.

The following shipping fees apply to all orders:

Standard shipping with DPD:
Austria €6 | 2 – 3 business days
Germany €10 | 3 – 5 business days
EU & Switzerland €13 | 3 – 7 business days

DHL Express Shipping:
Austria €20 | 1 – 2 business days
Germany €40 | 1 – 2 business days
EU & Switzerland €40 | 2 – 3 business days
UK, UAE & USA €59 | 3 – 7 business days

Shipping costs

Country
Standard Shipping
Express shipping
Austria
DPD:
6 EUR
DHL Express:
20 EUR
Germany
DPD:
10 EUR
DHL Express:
40 EUR
European Union, Switzerland
DPD:
13 EUR
DHL Express:
40 EUR
Great Britain
DHL:
59 EUR
/
United Arab Emirates
DHL:
59 EUR
/
United States of America
DHL:
59 EUR
/

Local Pickup

You can also conveniently pick up your order in our store:

Address
Trattnerhof 2
1010 Vienna

Mail: info@ansevictorin.com
Phone: +43 664 1681748

Opening Hours
Monday to Friday
11:00 AM – 6:30 PM
Saturday
11:00 AM – 6:00 PM